Privacy Policy

Effective Date: 7/23/2025

Dr C Therapist, PLLC (“we,” “our,” or “us”) operates the website https://reconnecthealth.com (the “Site”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our Site and services.

By accessing or using our Site, you consent to the practices described in this Privacy Policy.

1. Information We Collect
Personal Information
We may collect the following personal information directly from you:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Appointment and class registration information
  • Payment and billing information (processed securely via third-party providers)

Usage and Device Data
We may collect:

  • IP address
  • Browser type and version
  • Pages visited and time spent on the Site
  • Device information
  • Mobile device identifiers

Cookies and Tracking

We use cookies, pixel tags, web beacons, and similar technologies to enhance your browsing experience and analyze Site usage. You can control cookie preferences in your browser settings.

 

2. How We Use Your Information
We use your information to:

  • Provide and manage our services
  • Communicate with you (including SMS, phone calls, and email)
  • Process payments
  • Improve our Site and services
  • Comply with legal obligations
  • Send you updates, special offers, and relevant content (you may opt out at any time)

 

3. SMS Consent and Compliance
By providing your phone number, you consent to receive SMS messages from Dr C Therapist, PLLC related to scheduling, appointment reminders, program updates, and promotions. Message frequency may vary.

Text STOP to opt out. Text HELP for help. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

SMS Privacy Disclosure:
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

 

4. Information Sharing
We do not sell or share your personal information with third parties for marketing purposes.
We may share your information only with:

  • Service providers assisting in operating the Site or delivering our services (e.g., scheduling tools, email marketing, analytics)
  • Payment processors (e.g., Stripe, PayPal, Square)
  • Legal authorities when required by law or to protect our rights

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

 

5. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

 

6. Data Security
We implement reasonable safeguards to protect your information, but no method of transmission over the Internet or method of electronic storage is 100% secure.

 

7. Your Privacy Rights
Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information
  • Object to or restrict processing of your data
  • Withdraw consent at any time

To exercise your rights, please contact us at info@reconnecthealth.com.

 

8. Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal data from children under 13.

 

9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.”

 

10. Contact Us
For questions or concerns about this Privacy Policy or our data practices, contact us at:

Dr C Therapist, PLLC
8724 Mountain Crest Dr
Austin, TX 78735
Email: info@reconnecthealth.com
Phone: (512) 337-3836